Customer Privacy Policy
How Bareconnect manages the information of our merchant’s customers.
Effective Date: January 27, 2026
1. Introduction
1.1 Bareconnect provides software used by our Merchants to run their businesses. If you have visited or made a purchase from a Merchant’s Bareconnect-powered Store, we collect and use information about you on behalf of that particular Merchant. We only use this information at the direction of our Merchants—they ultimately choose how and why to use your information. If you have questions about how a specific Merchant uses your information, please visit their privacy policy.
1.2 Additionally, please review our overall privacy policy that applies to everyone whose information we process.
2. What information we collect about you and why
| What we collect | How we use it |
|---|---|
| Information you provide about yourself like your name, billing/shipping address, email, phone number, and payment info. |
1. To provide merchants with our services (e.g., complete transactions, screen for fraud, fulfill orders, and contact you). 2. To occasionally offer our products/services or third-party products we think you might find of interest. |
| Information about how you access our Websites, your account, and our platform (device, browser, IP, etc.). |
1. To provide merchants with services (e.g., analytics on store visits, troubleshooting). 2. To occasionally offer relevant products/services. |
| Copies of your government-issued identification. |
1. To verify identity if you contact us. 2. To comply with legal requirements (e.g., KYC regulations). |
3. When and why we share your information with others
We use service providers to help us provide Services to our merchants. Outside of these, we will only share your information if legally required (e.g., court order from a Ghanaian court), or where a Bareconnect Merchant instructs us to.
4. Your rights over your information
When you visit or make a purchase from a Merchant’s Store, the Merchant controls your information. Bareconnect processes this data on their behalf. To access, correct, or erase your information, please contact the specific Merchant directly. If you contact us, we will forward your request to the relevant merchant.